FREQUENTLY
ASKED.

One team, one roof. Every service has its own lead - photography, marketing, web, branding/print - but we all work together in the same office in Mykonos. We don't outsource to agencies in London or students in Berlin. If you work with 2 services, you're not talking to 2 different companies.

From the moment the proposal is signed: 3-7 days for small projects (logo, landing page, single 360° tour), 2-4 weeks for larger ones (full brand, e-shop, multi-link 360°). In peak season (May-September) we recommend booking your slot early.

30% deposit at the start of the project, 70% on delivery. VAT included. Accepted methods: bank transfer, credit card, PayPal. For campaigns/subscriptions, monthly billing in advance.

Yes. Our primary area is Mykonos and the Cyclades (Santorini, Paros, Naxos, Tinos). For 360° tours off the island there is an additional travel charge. Web and marketing are done remotely everywhere in Greece and internationally.

Yes. Combine 2 services, 10% discount. 3 or 4 services, 15% discount on the total. The Hub was built so you don't pay 4 different companies - so you gain from the synergy.

2-4 hours on-site, depending on the size and number of scenes. We don't interrupt the operation of your space. Delivery in ~48 hours (24 hours for urgent). Includes color grading, dollhouse view, floorplan and measurement mode.

We work with villas, hotels, restaurants, shops, historic venues and real estate listings. If you have a space you sell, rent or showcase, a 360° tour increases engagement by up to 300%.

Yes. We give you an embed code that works on WordPress, Wix, Squarespace, Shopify - everywhere. Plus a direct link for social posts, Google Business Profile, and AirBnB/Booking listings.

First 12 months free. After that €120/year per tour (multiplied if you have >1 tour). Hosting includes 99.9% uptime, upgrades, and technical support.

No. We re-shoot only the scenes that changed, at a reduced rate, and without losing your original link. So your QR codes, embed codes and shares stay working.

Meta (Facebook + Instagram), Google Ads (Search, Performance Max, YouTube), and on request TikTok and LinkedIn. All campaigns are built around your audience, not generic templates.

To get serious results: €500/month minimum ad spend + €450/month management fee. Total ~€950/month. With less, the data is too small to spot trends.

First leads: 1-2 weeks. Optimized funnel: 4-6 weeks. Every week you get a dashboard report with ROAS, CPA, and recommended changes.

Local Mykonos SEO: 1-3 months (Google Business + schema markup). Organic search for competitive keywords: 6-12 months. Unlike ads, SEO results stay - they don't vanish when you stop paying.

Yes, native level in Greek and English. A brand voice that speaks like a human, not like AI. For other languages (French, Italian, German) we work with translators we've hand-picked.

Mainly WordPress (maximum flexibility + cost-effective), Shopify (e-commerce), Webflow (premium custom). For landing pages and simple sites we use static HTML (faster, cheaper hosting).

Yes. All WordPress/Shopify/Webflow sites are delivered with a training session (1-hour video call) + instructions in PDF. You can change text, images, prices, blog posts yourself.

All our sites are mobile-first (designed first for mobile, then for desktop). Over 70% of visitors in Mykonos browse on mobile - if it's not great there, you lose.

Hosting for the first year: free (Plesk shared hosting, SSL, daily backups). After that: from €180/year. Domain: if you don't have one, we help you buy it (~€10-20/year for .gr/.com).

30 days free bug-fixes after launch. After that there's a monthly maintenance plan (€59/month) or pay-as-you-go (€60/hour). For emergency issues, within hours.

3 initial concepts, then 2 rounds of changes on the chosen one. We deliver in all formats: AI, EPS, PDF, PNG, SVG, JPG. Plus versions for light/dark backgrounds, mono, and favicon.

A 20-40 page PDF with: logo usage, color palette, typography, voice & tone, application examples (business cards, social, stationery, signage). Ready to hand to every new collaborator.

We work with our sister brand cmykonos.gr - a print house in Mykonos. Design + production under the same roof. Same-day delivery for urgent runs.

Yes, the identity is yours - full intellectual property rights upon final payment. We keep the right to showcase it in our portfolio. If you want to evolve it in 1-2 years, we rework it at a reduced rate because we already have the masters.

Restaurant menus (laminated, tear-resistant), business cards, posters (A3 to billboard), brochures, roll-ups, signage (vinyl, foamboard, metallic), packaging and labels. Eco paper available on all.